Shipping and Delivery

Where We Ship

We ship to U.S. addresses available at checkout. Carrier service to P.O. boxes, military addresses, Alaska, Hawaii, U.S. territories, or remote areas depends on checkout availability.

Processing Time

Orders are generally processed within 1-3 business days after payment confirmation. Business days exclude weekends and U.S. public holidays. Promotions, weather, inventory checks, address verification, or fraud screening may extend processing.

Estimated Transit Time

Most U.S. addresses are estimated at 5-12 business days after shipment. Remote areas, Alaska, Hawaii, and some P.O. boxes are estimated at 7-20 business days. A more specific estimate on the product or checkout page controls. Transit times are estimates, not guaranteed arrival dates.

Shipping Charges, Taxes, and Duties

Available methods and shipping charges appear before checkout. Sales tax is calculated as applicable. For cross-border fulfillment, duties and taxes are handled as follows: [[DUTIES AND TAXES: INCLUDED IN CHECKOUT / PAID BY CUSTOMER]].

Tracking and Split Shipments

We provide tracking when available. Tracking may take 2-5 business days to update. An order may ship in separate packages from different locations and may have multiple tracking numbers, without duplicate charges for confirmed merchandise.

Address Accuracy

Customers must confirm the recipient, street, apartment number, city, state, and ZIP code before payment. Contact [[CUSTOMER SUPPORT EMAIL]] promptly to request a change. Changes are not guaranteed after packing or shipment. Customers may be responsible for re-delivery costs caused by an incorrect or incomplete address they provided.

Delays

If we cannot ship within a promised time, we will notify you where legally required and offer the choice to consent to the delay or cancel unshipped items for a refund. Weather, congestion, or other events after carrier acceptance may affect estimates. We will assist with inquiries but cannot promise outcomes outside reasonable control.

Lost, Damaged, or Marked Delivered

If tracking stalls, a package arrives damaged, or it is marked delivered but cannot be found, verify the address and check the porch, building desk, and neighbors, then contact [[CUSTOMER SUPPORT EMAIL]] within 7 calendar days after discovering the issue. Keep packaging and the shipping label for carrier investigation. Your statutory rights are not affected.